How is insurance information protected? Who can access it, and is it ever sent to a third party?

All student health and insurance information shared with Hazel Health is confidential and in compliance with HIPAA, Hazel’s Notice of Privacy Practices and Consent, and state privacy laws. Student information is stored on Hazel Health’s highly secure, fully encrypted digital records platform. For continuity of care and additional coordination efforts, Hazel Health may share insurance information with other healthcare entities (e.g., pharmacies, health plans, or community-based organizations for continuing care) as outlined in the Notice of Privacy Practices and Consent. 

Hazel and Hazel Health’s employees may view insurance information for consent review, insurance review, and billing. Hazel partners with third parties for specific insurance and billing-related functions, with whom data is shared in a HIPAA-compliant manner. Hazel and Hazel Health will never sell the information to a third party.