FAQ

Frequently Asked Questions

An Explanation of Benefits (EOB) was received in the mail, is money owed to Hazel?

Hazel bills insurance to cover the cost of the visit whenever possible, so there is no out-of-pocket cost for families. Once a visit is completed, a family may receive an explanation of benefits (EOB) in the mail. If an EOB is received, this is NOT a bill. The EOB is a record indicating a visit occurred and was billed to insurance, not to the student/family. No additional action is needed.

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If you are a school or district staff member and don't see your district listed, you can request a consultation to learn more about Hazel's programs.