Frequently Asked Questions

Hazel works with our district partners to promote services to families through digital and print assets and email communications. Guardians receive regular updates about their student's progress and are encouraged to stay involved throughout the care journey. Hazel's platform, clinicians, and support teams are available in multiple languages to ensure communication is accessible. Families can also reach Hazel's customer support team by emailing support@hazel.co or calling 1-800-76-HAZEL. Whether it's scheduling a visit, connecting with a provider, or questions about insurance, we make it simple to stay informed and engaged, even in the most remote communities.